Store Manager

The Store Manager position at PLS involves leading a retail financial services center to deliver exceptional customer service and achieve operational and financial goals. PLS, established in 1997 and headquartered in Chicago, operates over 200 financial service centers across 12 states, offering convenient financial products to assist customers with their daily financial needs.

Key responsibilities include maintaining exemplary customer service, building strong customer relationships, and fostering a customer-centric culture. The Store Manager implements strategies to meet store objectives, recruits and develops team members, ensures compliance with regulations, analyzes financial statements to maximize sales, supervises transaction processing, and engages in community marketing to increase market share.

Candidates should have a minimum of two years of management experience in industries such as hospitality, financial services, retail, or restaurants. Essential skills include strong customer engagement, relationship-building, a desire to exceed corporate initiatives, excellent communication and presentation abilities, collaborative leadership, and a professional demeanor. Honesty and integrity are crucial, and while English fluency is required, bilingual proficiency in English and Spanish is a plus.

PLS offers benefits for eligible team members, including medical, dental, and vision insurance, a 401(k) plan, vacation time, opportunities for advancement, and ongoing training.

The company emphasizes core values such as communication, customer focus, integrity and trust, teamwork, and results, creating a supportive environment for professional growth and development.