Assistant Store Manager

The Assistant Store Manager at PLS is responsible for leading the store team to deliver exceptional customer service, achieve operational and financial goals, and ensure compliance with company policies and procedures. In the absence of the Store Manager, the Assistant Store Manager oversees all store activities and team members.

Key responsibilities include maintaining exemplary customer service, building strong customer relationships, assisting in implementing strategies to meet store objectives, recruiting and developing team members, ensuring regulatory compliance, performing customer service duties, analyzing financial statements to maximize sales, marketing within the community, resolving customer complaints, managing schedules and audits, and maintaining a clean store environment.

Candidates should have at least one year of management experience in industries such as hospitality, financial services, retail, or restaurants. They must be willing and confident in engaging with customers, capable of developing positive customer relationships, and have a strong desire to exceed company initiatives. Excellent communication and presentation skills, high-energy collaborative management experience, professional appearance and demeanor, honesty, integrity, and flexibility to work various hours, including early mornings, evenings, weekends, and holidays, are required. English fluency is mandatory, and bilingual proficiency in English and Spanish is a plus.

PLS offers eligible team members benefits including medical, dental, and vision insurance, 401(k) plans, vacation, opportunities for advancement, and ongoing training.

PLS fosters a culture centered on communication, customer focus, integrity and trust, teamwork, and results. The company values its employees and provides opportunities for professional growth and development.