Assistant Store Manager
The Assistant Store Manager at PLS plays a pivotal role in ensuring the store delivers exceptional customer service, meets operational objectives, and adheres to company policies. This position involves supporting the Store Manager in daily operations and leading the team in their absence. PLS, a leading retail provider of financial services, operates over 200 financial service centers across 12 states, offering convenient financial products to help customers manage their day-to-day needs.
Key responsibilities include maintaining exemplary customer service, building strong customer relationships, and fostering a customer-centric culture within the store. The Assistant Store Manager assists in implementing strategies to achieve store goals, recruits and develops team members, ensures compliance with regulations, and analyzes financial statements to maximize sales. Additional duties involve marketing within the community, resolving customer complaints, managing schedules and audits, and maintaining a clean store environment.
Candidates should have at least one year of management experience in industries such as hospitality, financial services, retail, or restaurants. Essential skills include the ability to engage with customers confidently, develop positive customer relationships, and inspire excellence within the team. Strong communication and presentation skills, a high-energy and collaborative management style, professional appearance, integrity, and flexibility to work various hours, including early mornings, evenings, weekends, and holidays, are required. English fluency is mandatory, and bilingual proficiency in English and Spanish is a plus.
PLS offers a comprehensive benefits package for eligible team members, including medical, dental, and vision insurance, a 401(k) plan, paid vacation, opportunities for advancement, and ongoing training.
Joining PLS means becoming part of a company that values communication, customer focus, integrity, teamwork, and results. With a commitment to serving customers and providing convenient financial solutions, PLS offers a dynamic work environment with opportunities for professional growth and development.