Assistant Store Manager

The Assistant Store Manager at PLS is a leadership role responsible for ensuring outstanding customer service, achieving operational objectives, and adhering to company policies. PLS, a leading retail provider of financial services, operates over 200 financial service centers across 12 states, offering convenient financial products to help customers manage their day-to-day financial needs.

Key responsibilities include maintaining exemplary customer service, building strong customer relationships, and fostering a customer-centric culture within the store. The Assistant Store Manager assists the Store Manager in implementing strategies to meet store goals, recruiting and developing team members, ensuring compliance with regulations, and managing daily operations such as transaction processing and cash handling. Additional duties involve analyzing financial statements to maximize sales, marketing within the community, resolving customer complaints, and maintaining a clean store environment.

Candidates should have a minimum of one year of management experience in industries like hospitality, financial services, retail, or restaurants. Essential skills include the ability to engage with customers, develop positive relationships, and inspire excellence in a team. Strong communication and presentation skills, a professional appearance, and integrity are also required. Flexibility to work various hours, including early mornings, evenings, weekends, and holidays, is necessary. English fluency is required, and bilingual proficiency in English and Spanish is a plus.

Eligible team members receive benefits such as medical, dental, and vision insurance, 401(k) plans, vacation time, opportunities for advancement, and ongoing training.

PLS emphasizes core values including communication, customer focus, integrity and trust, teamwork, and results. The company offers a dynamic work environment with opportunities for professional growth and development.