Assistant Store Manager
The Assistant Store Manager at PLS plays a pivotal role in ensuring the store delivers outstanding customer service, meets operational objectives, and adheres to company policies. This position involves leading the store team, supporting the Store Manager in daily operations, and stepping in to direct activities in the Store Manager's absence. PLS, a leading retail provider of financial services, operates over 200 financial service centers across 12 states, offering consumers convenient financial products to manage their daily needs.
Key responsibilities include maintaining exemplary customer service, building strong customer relationships, and fostering a customer-centric culture within the store. The Assistant Store Manager assists in implementing strategies to achieve store goals, recruits and develops team members, ensures compliance with regulations, and analyzes financial statements to maximize sales. Additional duties involve marketing within the community, resolving customer complaints, managing schedules, and maintaining a clean store environment.
Candidates should have at least one year of management experience in industries such as hospitality, financial services, retail, or restaurants. Essential skills include the ability to engage with customers confidently, develop positive relationships, and inspire team excellence. Strong communication and presentation skills, a high-energy and collaborative management style, and a professional appearance are also required. Flexibility to work various hours, including early mornings, evenings, weekends, and holidays, is necessary. English fluency is required, and bilingual proficiency in English and Spanish is a plus.
PLS offers eligible team members benefits such as medical, dental, and vision insurance, a 401(k) plan, vacation time, opportunities for advancement, and ongoing training.
The company emphasizes core values like communication, customer focus, integrity, teamwork, and results. Joining PLS provides a chance to be part of a dynamic team committed to delivering exceptional financial services and fostering professional growth.