Assistant Store Manager

The Assistant Store Manager at PLS plays a pivotal role in ensuring the store delivers outstanding customer service, meets operational objectives, and adheres to company policies. PLS, a leading retail provider of financial services, operates over 200 centers across 12 states, offering convenient financial products to help customers manage their daily financial needs.

Key responsibilities include maintaining exemplary customer service, building strong customer relationships, and fostering a customer-centric culture within the store. The Assistant Store Manager assists in implementing strategies to meet store goals, recruits and develops team members, ensures compliance with regulations, and oversees daily operations such as transaction processing and cash handling. Additionally, they analyze financial statements to maximize sales, engage in community marketing, resolve customer complaints, and manage schedules and audits.

Candidates should have a minimum of one year of management experience in industries like hospitality, financial services, retail, or restaurants. Essential skills include the ability to engage with customers confidently, develop positive customer relationships, inspire team excellence, and possess strong communication and presentation abilities. A professional appearance and demeanor are required, along with flexibility to work various hours, including early mornings, evenings, weekends, and holidays. English fluency is mandatory, and bilingual proficiency in English and Spanish is a plus.

PLS offers benefits for eligible team members, including medical, dental, and vision insurance, 401(k) plans, vacation time, opportunities for advancement, and ongoing training. The company emphasizes core values such as communication, customer focus, integrity, teamwork, and results, striving to create a supportive and growth-oriented work environment.