Assistant Store Manager

The Assistant Store Manager at PLS plays a pivotal role in ensuring the store delivers outstanding customer service, meets operational objectives, and adheres to company policies. This position involves assisting the Store Manager in daily operations and, in their absence, directing the activities of all team members. PLS, a leading retail provider of financial services, operates over 200 financial service centers across 12 states, offering consumers convenient financial products to manage their day-to-day needs.

Key responsibilities include maintaining exemplary customer service, building strong relationships with customers, and fostering a customer-centric culture within the store. The Assistant Store Manager assists in implementing strategies to achieve store goals, recruits and develops team members, ensures compliance with regulations, and performs duties such as transaction processing and cash handling. Additional tasks involve analyzing financial statements to maximize sales, marketing within the community, resolving customer complaints, and managing schedules and audits.

Candidates should have a minimum of one year of management experience in industries like hospitality, financial services, retail, or restaurants. The role requires the ability to engage confidently with customers, develop positive relationships, and inspire excellence in a team. Strong communication and presentation skills, a high-energy and collaborative management style, and a professional appearance are essential. Flexibility to work early mornings, evenings, weekends, and holidays is necessary. English fluency is required, and bilingual proficiency in English and Spanish is a plus.

PLS offers benefits for eligible team members, including medical, dental, and vision insurance, a 401(k) plan, vacation time, opportunities for advancement, and ongoing training. The company emphasizes core values such as communication, customer focus, integrity and trust, teamwork, and results.