Assistant Store Manager

The Assistant Store Manager at PLS plays a pivotal role in ensuring the store delivers outstanding customer service, meets operational objectives, and adheres to company policies. PLS, a leading retail provider of financial services, operates over 200 financial service centers across 12 states, offering consumers convenient financial products to manage their daily needs.

Key responsibilities include maintaining exemplary customer service, building strong customer relationships, and fostering a positive service culture within the store. The Assistant Store Manager assists in implementing strategies to achieve store goals, recruits and develops team members, ensures compliance with regulations, and analyzes financial statements to maximize sales. Additional duties involve marketing within the community, resolving customer complaints, managing schedules, and maintaining a clean store environment.

Candidates should have at least one year of management experience in industries such as hospitality, financial services, retail, or restaurants. Essential skills include the ability to engage with customers confidently, develop positive relationships, and inspire team excellence. Strong communication and presentation skills, a professional demeanor, and integrity are crucial. Flexibility to work various hours, including early mornings, evenings, weekends, and holidays, is required. English fluency is mandatory, and bilingual proficiency in English and Spanish is a plus.

PLS offers benefits for eligible team members, including medical, dental, and vision insurance, a 401(k) plan, paid vacation, opportunities for advancement, and ongoing training. The company emphasizes core values such as communication, customer focus, integrity, teamwork, and results, providing a supportive environment for professional growth.