Assistant Store Manager
The Assistant Store Manager at PLS plays a pivotal role in ensuring the store delivers outstanding customer service and meets its operational and financial objectives. PLS, a leading retail provider of financial services, operates over 200 financial service centers across 12 states, offering consumers convenient financial products to manage their daily needs. This position is based at 20503 FM 529 Rd., Suite 400, Cypress, TX 77433.
Key responsibilities include maintaining exemplary customer service, building strong relationships with customers, and fostering a customer-centric culture within the store. The Assistant Store Manager assists the Store Manager in implementing strategies to achieve store goals, recruiting and developing team members, ensuring compliance with regulations, and overseeing daily operations such as transaction processing and cash handling. Additionally, the role involves analyzing financial statements to maximize sales, marketing within the community, resolving customer complaints, and managing schedules and audits.
Candidates should have a minimum of one year of management experience in industries like hospitality, financial services, retail, or restaurants. The role requires strong customer engagement skills, the ability to develop positive customer relationships, and a desire to exceed company initiatives. Excellent communication and presentation skills, high-energy collaborative management experience, and a professional appearance and demeanor are essential. Flexibility to work various hours, including early mornings, evenings, weekends, and holidays, is necessary. English fluency is required, and bilingual proficiency in English and Spanish is a plus.
PLS offers benefits for eligible team members, including medical, dental, and vision insurance, 401(k) plans, vacation time, opportunities for advancement, and ongoing training.
The company values communication, customer focus, integrity and trust, teamwork, and results, striving to demonstrate these core values in all positions. Joining PLS provides an opportunity to be part of a dynamic team committed to delivering exceptional financial services and fostering professional growth.