Assistant Store Manager

The Assistant Store Manager at PLS plays a pivotal role in ensuring the store delivers outstanding customer service, meets operational objectives, and adheres to company policies. PLS, a leading retail provider of financial services, operates over 200 financial service centers across 12 states, offering convenient financial products to help customers manage their day-to-day financial needs.

Key responsibilities include maintaining exemplary customer service, building strong customer relationships, and fostering a customer-centric culture within the store. The Assistant Store Manager assists in implementing strategies to achieve store goals, recruits and develops team members, ensures compliance with regulations, and analyzes financial statements to maximize sales. Additional duties involve marketing within the community, resolving customer complaints, managing schedules, and maintaining a clean store environment.

Candidates should have a minimum of one year of management experience in industries such as hospitality, financial services, retail, or restaurants. Essential skills include strong customer engagement abilities, excellent communication and presentation skills, and a collaborative management style. Flexibility to work various hours, including early mornings, evenings, weekends, and holidays, is required. English fluency is mandatory, and bilingual proficiency in English and Spanish is a plus.

PLS offers benefits for eligible team members, including medical, dental, and vision insurance, a 401(k) plan, paid vacation, opportunities for advancement, and ongoing training.

Joining PLS means becoming part of a company that values communication, customer focus, integrity, teamwork, and results. With a commitment to employee development and a dynamic work environment, PLS provides ample opportunities for growth and career advancement.