Assistant Store Manager

The Assistant Store Manager at PLS plays a pivotal role in ensuring the store delivers exceptional customer service and meets its operational and financial objectives. PLS, a leading retail provider of financial services, operates over 200 financial service centers across 12 states, offering convenient and transparent financial products to help customers manage their daily financial needs.

In this role, the Assistant Store Manager is responsible for maintaining exemplary customer service, building strong relationships with customers, and fostering a customer-centric culture within the store. Key responsibilities include assisting the Store Manager in implementing strategies to achieve store goals, recruiting and developing team members, ensuring compliance with regulations, and overseeing daily operations such as transaction processing and cash handling. Additionally, the Assistant Store Manager analyzes financial statements to maximize sales, engages in community marketing to increase market share, resolves customer complaints, and helps maintain a clean store environment.

Candidates should have a minimum of one year of management experience in industries such as hospitality, financial services, retail, or restaurants. The role requires strong customer engagement skills, the ability to develop positive customer relationships, and a desire to exceed company initiatives while inspiring team excellence. Excellent communication and presentation skills, high-energy collaborative management experience, and a professional appearance and demeanor are essential. Honesty, integrity, and flexibility to work various hours, including early mornings, evenings, weekends, and holidays, are also required. English fluency is mandatory, and bilingual proficiency in English and Spanish is a plus.

PLS offers benefits for eligible team members, including medical, dental, and vision insurance, a 401(k) plan, vacation time, opportunities for advancement, and ongoing training.

At PLS, team members are encouraged to demonstrate core values such as communication, customer focus, integrity and trust, teamwork, and results. The company provides a dynamic work environment with opportunities for growth and development, making it an attractive place for individuals seeking to advance their careers in the financial services industry.