Assistant Store Manager

The Assistant Store Manager at PLS plays a pivotal role in ensuring the store delivers outstanding customer service, meets operational objectives, and adheres to company policies. PLS, a leading retail provider of financial services, operates over 200 financial service centers across 12 states, offering convenient financial products to help customers manage their day-to-day financial needs.

Key responsibilities include maintaining exemplary customer service, building strong customer relationships, and fostering a customer-centric culture within the store. The Assistant Store Manager assists in implementing strategies to meet store goals, recruits and develops team members, ensures compliance with regulations, and supervises daily operations, including transaction processing and cash handling. Additional duties involve analyzing financial statements to maximize sales, marketing within the community, resolving customer complaints, and managing schedules and audits.

Candidates should have a minimum of one year of management experience in industries such as hospitality, financial services, retail, or restaurants. Essential skills include strong customer engagement abilities, excellent communication and presentation skills, a collaborative management style, and a professional demeanor. Flexibility to work various hours, including early mornings, evenings, weekends, and holidays, is required. English fluency is mandatory, and bilingual proficiency in English and Spanish is a plus.

PLS offers benefits for eligible team members, including medical, dental, and vision insurance, a 401(k) plan, paid vacation, opportunities for advancement, and ongoing training.

Joining PLS means becoming part of a company that values communication, customer focus, integrity, teamwork, and results. With a commitment to providing convenient and transparent financial services, PLS offers a dynamic work environment with opportunities for professional growth and development.