Assistant Store Manager
The Assistant Store Manager at PLS plays a pivotal role in ensuring the store delivers outstanding customer service and meets its operational and financial objectives. PLS, a leading retail provider of financial services, operates over 200 financial service centers across 12 states, offering convenient financial products to help customers manage their day-to-day financial needs.
In this role, the Assistant Store Manager is responsible for maintaining exemplary customer service within the store, building strong relationships with customers, and establishing a customer-centric culture. Key responsibilities include assisting the Store Manager in implementing strategies to meet store goals, recruiting and developing team members, ensuring compliance with regulations, and overseeing daily operations such as transaction processing and cash handling. Additionally, the Assistant Store Manager analyzes financial statements to maximize sales, engages in community marketing to increase market share, resolves customer complaints, and helps maintain a clean store environment.
Candidates should have a minimum of one year of management experience in industries such as hospitality, financial services, retail, or restaurants. The role requires the ability to engage confidently with customers, develop positive relationships, and inspire excellence within the team. Strong communication and presentation skills, a high-energy and collaborative management style, and a professional appearance and demeanor are essential. Honesty, integrity, and flexibility to work various hours, including early mornings, evenings, weekends, and holidays, are also required. English fluency is mandatory, and bilingual proficiency in English and Spanish is a plus.
PLS offers benefits for eligible team members, including medical, dental, and vision insurance, a 401(k) plan, vacation time, opportunities for advancement, and ongoing training.
The company values communication, customer focus, integrity and trust, teamwork, and results, striving to demonstrate these core values in all positions. PLS provides a dynamic work environment with opportunities for growth and development, making it an attractive place for individuals seeking to advance their careers in the financial services industry.