Assistant Store Manager

🇺🇸 Durham, North Carolina
Posted 17 months ago
Expires June 9, 2026
Full TimeOn-siteOperationsSupport

The Assistant Store Manager position at PLS is a key leadership role within the retail operations team, responsible for supporting the Store Manager and ensuring the smooth operation of the store. As a part of PLS, a company known for providing financial services and products ranging from check cashing to money transfers, the Assistant Store Manager helps drive customer service excellence and upholds company standards at all times.

On a day-to-day basis, the Assistant Store Manager oversees staff, monitors cash handling procedures, and ensures compliance with company policies and regulatory requirements. The role requires effective scheduling, training, and performance management of team members, as well as addressing customer inquiries and resolving conflicts professionally. Additionally, the Assistant Store Manager assists in achieving sales targets by implementing store promotions and monitoring key business metrics.

Candidates are expected to have previous experience in a supervisory or management role within a retail or financial services environment. Strong leadership skills, attention to detail, and the ability to coach and motivate staff are essential. The ability to work flexible hours, including evenings and weekends, along with excellent communication and problem-solving abilities, are also required. High school diploma or GED is typically required, with some positions preferring post-secondary education.

PLS offers competitive compensation, benefits packages, and opportunities for bonuses based on performance. Additional benefits may include health insurance, paid time off, and employee discounts, designed to support employees' well-being and job satisfaction.

PLS is known for its supportive and growth-oriented company culture. Employees have opportunities for career progression, professional development, and regular training. The company values teamwork, customer focus, and integrity, making it an appealing choice for those seeking to build a career in retail management.

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