Assistant Store Manager

The Assistant Store Manager at PLS is a leadership role responsible for ensuring outstanding customer service, achieving operational objectives, and adhering to company policies. PLS, a leading retail provider of financial services, operates over 200 financial service centers across 12 states, offering convenient financial products to help customers manage their daily financial needs.

Key responsibilities include maintaining exemplary customer service, building strong customer relationships, assisting the Store Manager in implementing strategies to meet store goals, recruiting and developing team members, ensuring compliance with regulations, performing customer service duties, analyzing financial statements to maximize sales, marketing within the community, resolving customer complaints, managing schedules and audits, and maintaining a clean store environment.

The position requires a minimum of one year of management experience in industries such as hospitality, financial services, retail, or restaurant. Candidates should have the ability to engage with customers, develop positive relationships, inspire excellence in a team, possess excellent communication and presentation skills, and demonstrate honesty and integrity. Flexibility to work early mornings, evenings, weekends, and holidays is also necessary.

Eligible team members are offered benefits including medical, dental, and vision insurance, 401(k) plans, vacation time, opportunities for advancement, and ongoing training.

PLS emphasizes core values such as communication, customer focus, integrity and trust, teamwork, and results, fostering a collaborative and customer-centric work environment.