Assistant Store Manager
The Assistant Store Manager at PLS plays a pivotal role in ensuring the store delivers exceptional customer service and meets its operational and financial objectives. PLS, a leading retail provider of financial services, operates over 200 financial service centers across 12 states, offering consumers convenient financial products to manage their daily needs. This position is based at 305 W. Indian Trail, Suite E, Aurora, IL 60506.
Key responsibilities include maintaining exemplary customer service, building strong relationships with customers, and fostering a customer-centric culture within the store. The Assistant Store Manager assists the Store Manager in implementing strategies to achieve store goals, recruiting and developing team members, ensuring compliance with regulations, and overseeing daily operations such as transaction processing and cash handling. Additional duties involve analyzing financial statements to maximize sales, marketing within the community, resolving customer complaints, and managing schedules and audits.
Candidates should have a minimum of one year of management experience in industries like hospitality, financial services, retail, or restaurants. The role requires strong customer engagement skills, the ability to develop positive customer relationships, a desire to exceed company initiatives, excellent communication and presentation skills, and a professional appearance and demeanor. Flexibility to work various hours, including early mornings, evenings, weekends, and holidays, is essential. English fluency is required, and bilingual proficiency in English and Spanish is a plus.
Eligible team members are offered benefits including medical, dental, and vision insurance, a 401(k) plan, vacation time, opportunities for advancement, and ongoing training.
PLS emphasizes core values such as communication, customer focus, integrity and trust, teamwork, and results. The company provides a dynamic work environment with opportunities for professional growth and development, making it an attractive choice for individuals seeking a rewarding career in the financial services industry.