Assistant Store Manager

The Assistant Store Manager at PLS is a leadership role responsible for ensuring outstanding customer service, achieving operational objectives, and adhering to company policies. PLS, a leading retail provider of financial services, operates over 200 centers across 12 states, offering convenient financial products to help customers manage their daily financial needs.

Key responsibilities include maintaining exemplary customer service, building strong customer relationships, assisting the Store Manager in meeting store goals, recruiting and developing team members, ensuring compliance with regulations, supervising customer service activities, analyzing financial statements to maximize sales, marketing within the community, resolving customer complaints, managing schedules and audits, and maintaining a clean store environment.

Candidates should have at least one year of management experience in industries such as hospitality, financial services, retail, or restaurants. The role requires strong customer engagement skills, the ability to develop positive customer relationships, a desire to exceed company initiatives, excellent communication and presentation skills, high-energy collaborative management experience, professional appearance and demeanor, honesty and integrity, and flexibility to work various hours, including early mornings, evenings, weekends, and holidays. English fluency is required, and bilingual proficiency in English and Spanish is a plus.

PLS offers benefits for eligible team members, including medical, dental, and vision insurance, 401(k) plans, vacation time, opportunities for advancement, and ongoing training.

The company values communication, customer focus, integrity and trust, teamwork, and results, striving to demonstrate these core values in all positions.