Assistant Store Manager

The Assistant Store Manager at PLS plays a pivotal role in ensuring the store delivers outstanding customer service and meets its operational and financial objectives. PLS, a leading retail provider of financial services, operates over 200 financial service centers across 12 states, offering convenient financial products to help customers manage their day-to-day financial needs.

In this role, the Assistant Store Manager assists the Store Manager in daily operations, including supervising Customer Service Representatives, maintaining exemplary customer service, and building strong customer relationships. Responsibilities encompass implementing strategies to meet store goals, recruiting and developing team members, ensuring compliance with regulations, analyzing financial statements to maximize sales, and marketing within the community to increase market share.

Candidates should have a minimum of one year of management experience in industries such as hospitality, financial services, retail, or restaurants. The role requires strong communication and presentation skills, a high-energy and collaborative management style, and the ability to develop positive relationships with customers. Flexibility to work early mornings, evenings, weekends, and holidays is essential. English fluency is required, and bilingual proficiency in English and Spanish is a plus.

PLS offers benefits for eligible team members, including medical, dental, and vision insurance, 401(k) plans, vacation time, opportunities for advancement, and ongoing training.

The company values communication, customer focus, integrity and trust, teamwork, and results, fostering a supportive and growth-oriented work environment.