Deployment Program Manager - Enterprise
Axon is seeking a Senior Technical Program Manager to lead the delivery of complex hardware and enterprise-grade SaaS solutions that empower customers to manage information effectively. This role is pivotal in aligning technical solutions with customer needs, ensuring seamless deployment, and enhancing product impact. The position is remote within Canada, with travel requirements of 40%-50%, and reports to the Senior Director of Program Management.
Key responsibilities include leading complex enterprise product deployments, managing multiple medium to large-sized projects with a focus on timelines, scope, and budget control, and collaborating with product and engineering teams to define program requirements. The role also involves engaging with customer, sales, product, and software services leaders to define project vision, scope, and delivery timelines, supporting program planning activities, overseeing program-level change management, and developing comprehensive documentation to support customer acceptance and revenue recognition.
The ideal candidate will possess a Bachelor's Degree in Business, Information Systems, Technical Engineering, or equivalent experience, and be fluent in both English and French. A PMP certification is highly preferred. Candidates should have over 5 years of experience leading complex programs in a SaaS environment, proven experience delivering large-scale enterprise software deployments, and strong proficiency in technical project management tools. Exceptional communication, organization, and interpersonal skills are essential, along with the ability to manage multiple simultaneous projects and guide teams through ambiguity.
Axon offers a competitive salary and benefits package, including discretionary paid time off, paid parental leave for all, medical, dental, and vision plans, fitness programs, emotional and mental wellness support, and learning and development programs. The starting base pay for this role ranges between CAD 128,700 and CAD 205,920, depending on various factors such as level, function, training, transferable skills, work experience, business needs, and geographic market.