Field Collection Team Leader - Gorontalo

The Field Collection Team Leader position at in Gorontalo involves leading a team responsible for managing collection and recovery operations. is a financial technology company dedicated to simplifying the process of finding and applying for financial products online.

Key responsibilities include overseeing and monitoring the performance of collection and recovery efforts to ensure targets are met. The role requires providing daily, weekly, and monthly reports on delinquency and accounts receivable movements, assisting collectors with complex cases, supervising and coaching field collectors, addressing underperformance, monitoring visit outcomes, and discussing target achievements and challenges with superiors. Additionally, the leader is responsible for assigning territories to collectors, managing consumer payments, analyzing consumer handling, reviewing visit plans, and reporting branch target achievements and issues.

Candidates should have a minimum of three years of experience in banking, leasing, or multifinance sectors, with fintech experience being advantageous. A minimum education of D3 (Diploma) is required. Preference is given to those with experience as a supervisor or coordinator of field collectors. Applicants must possess a motor vehicle and at least a SIM C license, with SIM A being preferable. Strong communication, negotiation, and leadership skills are essential, along with honesty, loyalty, and the ability to work towards targets. The role demands hard work, teamwork, a preference for fieldwork, competence in field collection for unsecured loans, and proficiency in Microsoft Office.

offers a dynamic work environment with opportunities for professional growth. The company fosters a culture of openness, transparency, and meritocracy, aiming to build a world-class fintech company in Indonesia.