Field Collection Team Leader - Palembang
The Field Collection Team Leader at in Palembang is responsible for managing and monitoring the performance of the Collection and Recovery teams to ensure the achievement of predetermined targets. This role involves supervising field collectors, providing coaching, and addressing performance issues to maintain high standards in debt recovery processes.
Key responsibilities include overseeing daily, weekly, and monthly delinquency and accounts receivable reports, assisting collectors with complex cases, and allocating territories among team members. The Team Leader is also tasked with analyzing consumer payment behaviors, approving visit plans, and discussing branch target achievements and challenges with superiors.
Candidates should have a minimum of three years' experience in banking, leasing, or multifinance sectors, with fintech experience being advantageous. A minimum education of D3 is required, along with strong communication, negotiation, and leadership skills. Possession of a motorcycle and at least a SIM C license is necessary, with a SIM A license being preferable. Proficiency in Microsoft Office and a willingness to work in the field are also essential.
offers a dynamic work environment with opportunities for professional growth. Employees are encouraged to develop their skills and advance within the company, contributing to the organization's success in the fintech industry.