Field Collection Team Leader - Palu

The Field Collection Team Leader at in Palu is responsible for managing and monitoring the performance of the Collection and Recovery teams to ensure the achievement of predetermined targets. This role involves supervising field collectors, providing coaching, and addressing performance issues to maintain high standards in debt recovery processes.

Key responsibilities include overseeing daily, weekly, and monthly delinquency and accounts receivable targets, assisting collectors with complex cases, and analyzing consumer payment behaviors. The leader is also tasked with allocating territories to collectors, reviewing visit plans, and reporting progress and challenges to superiors.

Candidates should have a minimum of three years' experience in banking, leasing, or multifinance sectors, with a preference for those with fintech experience. A minimum education of D3 is required, along with strong communication, negotiation, and leadership skills. Applicants must possess a motorcycle with at least a SIM C license, be proficient in Microsoft Office, and be willing to work in the field.

offers a dynamic work environment with opportunities for professional growth. Employees are encouraged to develop their skills and contribute to the company's mission of simplifying financial product access in Indonesia.