Field Risk & Internal Control Officer (North West)

Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria's largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

We are seeking a diligent and ethically grounded professional to serve as a key link between our risk oversight framework and field operations. This role is responsible for proactively identifying and investigating cases of misconduct—among Business Relationship Managers (BRMs), reviewing their performance data, and ensuring alignment with internal control standards.

Key responsibilities include leading targeted investigations into suspected misconduct, conducting unannounced field inspections, analyzing BRM activity reports to detect irregularities, assessing the effectiveness of controls guiding BRM activities, and preparing concise, evidence-backed investigation reports. The role also involves serving as the first line contact for risk-related concerns from regional leads, area managers, and frontline employees.

The ideal candidate will have a Bachelor's degree in Risk Management, Internal Control, Business Administration, Finance, Criminology, or a related field, with a minimum of 3 years of experience in internal control, field audit, risk monitoring, or investigative roles within financial services, fintech, or agent networks. Strong investigative mindset, high integrity, field experience, proficiency in Excel and/or basic analytics tools, and excellent report writing and verbal communication skills are essential.

We offer a culture that puts people first, prioritizing the well-being of every team member. Our environment emphasizes learning and development, with a focus on knowledge sharing and training. Compensation is competitive, and we provide a supportive atmosphere where all voices are heard, and we look out for one another.