Field Risk & Internal Control Officer (South East)

Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

We are seeking a diligent and ethically grounded professional to serve as a key link between our risk oversight framework and field operations. This role is responsible for proactively identifying and investigating cases of misconduct among Business Relationship Managers (BRMs), reviewing their performance data, and ensuring alignment with internal control standards. This is a hands-on role that requires a strong presence in the field, critical thinking, and the ability to distill field observations into actionable risk insights.

Key responsibilities include leading targeted investigations into suspected misconduct such as double-dealing, agent impersonation, unauthorized onboarding, and unethical field behavior. The role involves conducting unannounced field inspections and validation exercises to verify BRM claims, agent status, and compliance with policies. Additionally, the officer will interview field stakeholders to gather intelligence and document findings in a structured, objective format.

The ideal candidate will possess a bachelor's degree in Risk Management, Internal Control, Business Administration, Finance, Criminology, or a related field. A minimum of 3 years of experience in internal control, field audit, risk monitoring, or investigative roles within financial services, fintech, or agent networks is required. Strong investigative mindset, excellent analytical and problem-solving skills, high integrity, discretion, and professionalism in managing sensitive information are essential attributes. Proficiency in Excel and/or basic analytics tools is a plus.

We offer a culture that prioritizes the well-being of every team member, where all voices are heard, and we look out for one another. Our environment emphasizes learning and development, with a focus on knowledge sharing and training. Compensation includes an attractive salary, pension, health insurance, annual bonus, plus other benefits.