Head of Operation & Strategy

The Head of Operation & Strategy at is a pivotal leadership role responsible for formulating business strategies in collaboration with the executive team. This position involves designing policies that align with the company's overall strategy and implementing efficient processes and standards to enhance operational effectiveness.

Key responsibilities include coordinating the operations team to ensure customer retention, overseeing the implementation of technology and analytics solutions across the organization, and ensuring compliance with local and international laws, such as data protection regulations. The role also involves evaluating risks, leading quality assurance efforts, managing expenses and budgeting to optimize operational costs and benefits, mentoring teams to achieve productivity and engagement, and reporting on operational performance with suggestions for improvements.

The ideal candidate will have proven experience as a Head of Operations, Operations Strategy, or in a similar leadership role. Familiarity with all business functions, including HR, finance, operations, and IT, is essential. Experience with implementing IT systems, strong knowledge of data analytics and reporting, financial planning skills, outstanding communication and negotiation abilities, excellent organizational and leadership capabilities, an analytical mind, and problem-solving aptitude are required. A BSc/BA in Business, Computer Science, or another relevant field is also necessary.

offers a dynamic work environment with opportunities for professional growth and development. Employees benefit from a culture that values innovation, collaboration, and continuous improvement, making it an attractive workplace for those looking to advance their careers in the fintech industry.