Lead Employee Relations Partner
Chime is seeking a Lead Employee Relations Partner to serve as the primary advisor and escalation point for complex employee relations issues across the organization. This role reports to the People Partner team and acts as a strategic partner to cross-functional teams, balancing risk management, compliance, and cultural alignment while fostering a fair, inclusive, and consistent employee experience.
Key responsibilities include managing the intake, assessment, investigation, and resolution of complex employee relations issues such as employee complaints, misconduct, performance concerns, policy violations, and sensitive workplace conflicts. The role serves as the escalation point for high-risk or ambiguous matters, providing clear guidance on investigation strategy, risk exposure, and recommended outcomes. Additionally, the Lead Employee Relations Partner conducts and oversees thorough, unbiased, and timely investigations, ensuring appropriate scoping, evidence gathering, documentation, findings, and closure aligned with legal and company standards.
The ideal candidate will have over 8 years of experience in employee relations or HR business partnering, with increasing responsibility in complex, high-growth, or matrixed environments. A bachelor's degree in Human Resources, Business Administration, or a related field is preferred. Deep expertise in employment law and HR compliance, strong investigation, mediation, and problem-solving capabilities, and the proven ability to influence at senior levels and drive cross-functional alignment are essential. Exceptional written and verbal communication skills across diverse audiences and a data-driven mindset for identifying employee relations trends and solutions are also required.
The base salary for this role ranges from $167,000 to $230,000, depending on location, skills, qualifications, and experience. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. Chime offers a comprehensive benefits package, including a 401(k) match, medical, dental, vision, life, and disability benefits, a generous vacation policy, and company-wide paid days off. Additional perks include an annual wellness stipend, paid parental leave, access to family planning tools, and various in-person and virtual events to connect with fellow employees.
Chime is a financial technology company dedicated to helping individuals achieve financial progress. The company fosters a culture of problem-solving, dreaming big, and taking risks while working together and embracing diverse perspectives. Employees are encouraged to see themselves as stewards of the mission to help everyday Americans unlock their financial potential. Chime holds itself to the highest standards of integrity in everything it does, with values embedded in every aspect of the business.