Lead Engineer Support Linux Engineer
Graphcore is seeking a highly experienced Lead Engineer Support Linux Engineer to guide and develop a team supporting engineering systems in a dynamic AI-focused environment. This role involves leading incident response, driving operational improvements, and setting standards for managing and supporting Linux systems across the organization. The position requires a hands-on approach, including direct involvement in troubleshooting, system support, and automation efforts, while building team capability and scaling processes.
Key responsibilities include mentoring and cultivating a team of Linux Engineering Support Engineers, overseeing support for Linux-based systems to ensure stability and performance, and acting as a point of contact for complex technical issues and outages. The role also involves diagnosing and resolving high-impact system issues, directing incident response efforts, and leading Root Cause Analysis processes to implement preventative improvements. Additionally, the position requires driving the adoption of automation and configuration-as-code practices, overseeing the development of automation solutions, and collaborating with engineering teams to support development environments and system requirements.
The ideal candidate will have extensive experience managing and maintaining Linux-based systems in complex technical environments, strong troubleshooting skills across operating systems, networking, storage, and application layers, and a demonstrated ability to solve intricate technical problems. Experience managing significant incidents and outages, a strong background in automation and scripting (e.g., Bash, Python), and proficiency with configuration management or infrastructure-as-code tools (e.g., Ansible, Terraform) are essential. The candidate should also have experience working with configuration-as-code practices managed through Git, building or managing CI/CD pipelines, and strong communication skills to collaborate closely with engineering, platform, and infrastructure teams.
Graphcore offers a competitive salary, flexible working arrangements, a generous annual leave policy, private medical insurance, a health cash plan, a dental plan, pension matched up to 5%, life assurance, and income protection. Additional benefits include a generous parental leave policy, an employee assistance program covering health and mental wellbeing, and a range of healthy food and snacks at the central Bristol office, which also features a barista bar.
Joining Graphcore provides an opportunity to be part of a multidisciplinary team with strong technical skills and a supportive culture. The company is at the forefront of AI compute, offering exciting projects and the chance to make a direct impact on the business and the future of artificial intelligence. If you're looking to solve interesting problems and see your work deliver real-world results, this is the team for you.