Manager, Strategic Account Management, Food & Beverage

The Manager of Strategic Account Management for Food & Beverage at Block (Square) is responsible for leading a team of 8-10 senior Account Managers within the U.S. Food & Beverage vertical. This role focuses on retaining and growing enterprise restaurant clients, ensuring revenue growth, and maintaining high customer satisfaction. The position is based in New York, NY, with options for in-office or remote work.

Key responsibilities include providing one-on-one coaching and performance management to team members, serving as a senior escalation point for customer challenges, and collaborating with product teams to represent the voice of upmarket sellers. The role also involves developing repeatable processes, fostering cross-functional collaboration, and leading impactful projects to scale the program.

Candidates should have over 15 years of experience in Business Development, Sales, or Account Management, ideally within the food and beverage industry. A minimum of 5 years managing metrics-driven, customer-facing teams in a high-growth technology company is required. Strong written communication skills and experience working cross-functionally with product teams are essential.

Compensation for this role ranges from $148,160 to $261,440 annually, depending on experience and location. Block offers a comprehensive benefits package, including flexible paid time off, paid sick time, and 12 paid holidays. Employees have the option to work remotely or in the New York office.

Block is a global technology company focused on financial services, with brands like Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto. The company is committed to building a financial system that is open to everyone, offering employees opportunities for growth and development in a dynamic and inclusive environment.