Strategic Account Manager, Enterprise
The Strategic Account Manager, Enterprise at Block (formerly Square) is a pivotal role within the Account Management team, focusing on fostering long-term partnerships with large-scale Australian businesses across sectors such as retail, food and beverage, and events. This position is integral to Block's mission of empowering sellers through comprehensive, integrated solutions that streamline operations and drive growth.
In this role, the Strategic Account Manager will be responsible for building and maintaining strong relationships with existing enterprise clients, ensuring their success by understanding their unique challenges and goals. The manager will oversee a portfolio of high-value accounts, guiding them in leveraging Block's suite of products to enhance their business operations. Key duties include identifying upsell and cross-sell opportunities, collaborating with internal teams to tailor solutions, and acting as the primary advocate for clients within Block.
Candidates should possess over seven years of experience in account management, business development, consulting, partnerships, or sales, with a strong emphasis on managing enterprise-level accounts. A proven track record in achieving revenue targets, both in growth and retention, is essential. The role requires expertise in collaborating with cross-functional teams to execute complex deals and partnerships, as well as experience in gathering requirements from enterprise customers and developing business cases for product enhancements.
While specific compensation details are not provided, Block offers a competitive benefits package that includes health insurance, dental and vision coverage, health savings accounts, life and disability insurance, and flexible spending accounts. Additional perks may include paid parental leave, 401(k) matching, wellness services, and learning and development opportunities.
Block fosters a dynamic and inclusive company culture, emphasizing economic empowerment and a seller-first ethos. Employees are encouraged to innovate and collaborate across various teams to deliver impactful solutions. The company supports a remote-first work environment, allowing flexibility and promoting a healthy work-life balance. Joining Block provides an opportunity to be part of a forward-thinking organization dedicated to driving meaningful change in the financial services industry.