Policy + External Affairs Communications Lead

🇺🇸 San Francisco, CA
Posted 1 week ago
Expires July 5, 2026

The Policy + External Affairs Communications Lead at Block plays a pivotal role in shaping the company's public discourse on financial access and the future of money. This position bridges policy and communications across Block and its brands, including Square and Cash App, ensuring a coherent and trusted voice in public conversations. The role involves translating complex policy and regulatory developments into clear narratives that reflect the experiences of Block's customers and sellers.

Key responsibilities include leading communication strategies that advance Block's policy positions, collaborating closely with Policy, Legal, Risk, and business teams to craft external narratives, and managing external engagement through media relations, digital platforms, and industry forums. The role also entails ensuring that Block's policy positions are accurately represented in external communications, particularly during high-visibility moments, and translating intricate regulatory issues into simple, resonant messages.

Candidates should possess a background in policy communications, public affairs, or issues-driven storytelling within technology or regulated environments. A builder's mindset is essential, with a proactive approach to identifying and resolving workflow inefficiencies. Strong judgment, the ability to navigate complex external situations, and excellent writing skills are crucial. Experience in engaging external stakeholders and a proactive approach to shaping narratives and building understanding are also important.

Block offers a dynamic work environment focused on economic empowerment and innovation. Employees have opportunities for professional growth and development within a company that values inclusivity and collaboration. The company provides competitive compensation, comprehensive benefits, and a culture that encourages creativity and problem-solving.

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