Product Manager, Trust & Safety
The Product Manager, Trust & Safety, at Chime will play an integral role in shaping and advancing the company’s efforts to create and maintain a secure and reliable environment for its members. This position is situated within Chime’s Trust & Safety team, collaborating closely with cross-functional partners including engineering, legal, compliance, and data science. As a fast-growing fintech company, Chime is dedicated to providing accessible and transparent financial services, and this role directly supports the company’s mission by safeguarding users against fraud and abuse.
The primary responsibilities of this role include developing and executing strategies to mitigate risks, prevent fraud, and enhance trust across Chime's products and services. The Product Manager will define key metrics for measuring risk reduction, manage product roadmaps, and prioritize projects that improve account security and transactional integrity. Day-to-day, the role involves conducting risk assessments, collaborating with technical and operational teams to implement new safety features, and responding to emergent threats in real time.
Candidates are expected to have a strong background in product management with experience in trust and safety, fraud prevention, risk management, or security. Essential skills include data-driven decision making, excellent problem-solving abilities, and the capacity to manage complex projects in a fast-paced environment. Familiarity with FinTech regulations and industry best practices is highly desirable, alongside strong stakeholder management and communication skills.
Chime offers competitive compensation, comprehensive health benefits, generous paid time off, and equity opportunities. Additional perks include wellness programs, professional development resources, and a collaborative, mission-driven team culture.
Chime fosters an environment of growth and innovation, providing employees with the opportunity to make tangible impacts on both the company and the wider financial ecosystem. The team values diverse perspectives and is dedicated to fostering an inclusive workplace where employees can thrive and advance their careers.