Product Operations Engineer, Edge Compute Systems
Anduril Industries is seeking a Product Operations Engineer to join our Edge Compute Systems team within the Connected Warfare Division. This role focuses on ensuring the reliability and readiness of our Ground Control Stations (GCS), which are pivotal in delivering real-time planning and control of autonomous systems at the tactical edge. As a key member of the team, you will contribute to advancing national security through cutting-edge technology solutions.
In this position, you will be responsible for sustaining GCS deployments by understanding customer missions and product capabilities. Your day-to-day tasks will include triaging, diagnosing, and resolving product incidents, conducting root cause analyses, and implementing fixes to enhance system reliability. Additionally, you will collect and analyze system failure data to identify trends and drive proactive sustainment processes. Effective communication with global customers to manage incidents and concerns, ensuring timely responses and resolutions, is also a critical aspect of this role.
The ideal candidate will have over four years of technical support experience, particularly in final-tier customer support. Experience with incident-driven workflows requiring analysis and prioritization, as well as on-call support operations in high-stakes environments, is essential. A Bachelor's degree in a STEM field, such as computer science, software engineering, electrical engineering, or information technology, is preferred. Proficiency with observability tools like DataDog, Grafana, and VictorOps, along with software development tools such as Git and Jira, is advantageous. Applicable industry certifications (e.g., CompTIA Network+, CCNA, Linux+) and experience with NixOS systems administration are also desirable.
The salary range for this role is between $113,000 and $149,000 USD annually. Anduril offers comprehensive medical, dental, and vision plans at little to no cost to employees, along with life and disability insurance coverage. Additional benefits include generous paid time off, family planning and parenting support, mental health resources, professional development reimbursement, commuter benefits, and relocation assistance, depending on role eligibility.
Joining Anduril means becoming part of a mission-driven company dedicated to transforming defense technology. We foster a culture of innovation, excellence, and collaboration, providing employees with opportunities for growth and development. If you are passionate about leveraging advanced technology to enhance national security and thrive in dynamic environments, we encourage you to apply.