Sales Development Representative (Hybrid) (Position located in New York)
The Sales Development Representative (SDR) at KnowBe4 plays a pivotal role in the initial stages of the sales process, focusing on identifying and qualifying potential customers for the company's cybersecurity solutions. This position is part of a dynamic sales team dedicated to expanding KnowBe4's client base and enhancing its market presence. KnowBe4 is a leading provider of security awareness training and simulated phishing platforms, committed to helping organizations manage the ongoing challenge of social engineering threats.
Key responsibilities include researching and identifying prospective customers who align with KnowBe4's product offerings, engaging these prospects through outbound prospecting strategies such as email and call campaigns, and responding to inbound leads and inquiries. The SDR collaborates closely with sales and marketing team members to develop strategic sales approaches and maintains accurate records of all lead management activities using and Salesloft.
Candidates should possess a bachelor's degree or relevant experience, with familiarity in IT security concepts considered a plus. Proficiency in Gmail, Google Docs, and Microsoft Office is required, along with excellent verbal and written communication skills. The role demands strong organizational abilities, a friendly phone demeanor, and a "pleasantly persistent" approach to engaging prospects. Being highly organized and results-oriented is essential for success in this position.
The compensation for this role ranges from $70,000 to $80,000 annually, including base salary, bonuses, and commissions. KnowBe4 offers a comprehensive benefits package featuring company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses. The company fosters a modern, high-tech, and fun work environment that encourages continuous professional development.
KnowBe4's team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, the company strives to make every day fun and engaging, offering team lunches, trivia competitions, and local outings to create an exciting and inclusive atmosphere.