Senior Technical Program Manager, Enterprise
As a Senior Technical Program Manager at Axon, you will lead the delivery of complex, enterprise-scale deployments for our Strategic Enterprise customers that operate around the globe. You'll own programs end-to-end—partnering with customers, product, engineering, and delivery teams to translate complex requirements into clear plans and successful outcomes.
This role operates in high-visibility, mission-critical environments where priorities evolve and judgment matters. You'll bring structure to ambiguity, maintain composure under pressure, and drive alignment across diverse stakeholders—balancing customer needs, product capabilities, and long-term scalability.
Success in this role comes from a strong sense of ownership, disciplined execution, and a genuine connection to Axon's mission to protect life. If you thrive on solving complex problems at scale and delivering technology that makes a real-world impact, this role is for you.
Key responsibilities include owning end-to-end delivery of complex, enterprise-scale programs for Strategic and Global customers, driving execution from planning through deployment, acceptance, and adoption. You'll lead multiple high-impact programs simultaneously, maintaining disciplined control over scope, timeline, dependencies, and risk in dynamic environments. Partnering closely with Product and Engineering, you'll translate customer and regulatory requirements into executable delivery plans, making informed tradeoffs when constraints arise. Additionally, you'll serve as a trusted program lead for customers and internal stakeholders—bringing clarity, confidence, and calm leadership in high-stakes situations.
The ideal candidate will have 10+ years of experience leading complex technical programs in enterprise SaaS, hardware-enabled platforms, or mission-critical environments. A proven track record delivering large-scale, multi-stakeholder deployments for enterprise or global customers is essential. Strong program management fundamentals, including scope, schedule, risk, dependency, and change management, are required. Experience partnering cross-functionally with Product, Engineering, Sales, and Services to drive aligned execution is also necessary. The ability to operate effectively in ambiguous, fast-moving environments, making sound decisions without complete information, is crucial. Excellent communication skills, with the ability to translate complex technical concepts for executive, technical, and customer audiences, are a must. A bachelor's degree in Business, Engineering, Information Systems, or equivalent practical experience is required; PMP certification is preferred.
Axon offers a competitive salary and 401k with employer match, discretionary paid time off, paid parental leave for all, and medical, dental, and vision plans. Additional benefits include fitness programs, emotional and mental wellness support, learning and development programs, and employee resource groups (ERGs).