Shift Supervisor

PLS is a leading retail provider of financial services, offering convenient products to help customers manage their day-to-day financial needs. The Shift Supervisor role is integral to ensuring the store delivers outstanding customer service, meets operational objectives, and adheres to company policies. This position involves both leadership responsibilities and direct customer engagement.

Key responsibilities include maintaining exemplary customer service, building strong relationships with customers, and fostering a positive service culture within the store. The Shift Supervisor supports the Assistant Store Manager in implementing strategies to achieve store goals, assists in developing and motivating team members, and ensures compliance with federal, state, and local regulations. Additional duties involve supervising daily operations, including transaction processing, cash handling, and addressing customer complaints.

Candidates should have a minimum of one year of management experience in industries such as hospitality, financial services, retail, or restaurants. The role requires strong customer engagement skills, the ability to develop positive relationships with both internal and external customers, and a desire to exceed corporate initiatives. Excellent verbal and written communication skills, a professional appearance, and integrity are essential. Flexibility to work various hours, including early mornings, evenings, weekends, and holidays, is also required.

PLS offers benefits for eligible team members, including medical, dental, and vision insurance, 401(k) plans, vacation time, opportunities for advancement, and ongoing training. The company emphasizes its core values: Communication, Customer Focus, Integrity and Trust, Teamwork, and Results.