Shift Supervisor

PLS is a leading retail provider of financial services, operating over 200 financial service centers across 12 states. The company is dedicated to offering convenient and transparent financial products to help customers manage their day-to-day financial needs. The Shift Supervisor role is integral to ensuring exceptional customer service and efficient store operations.

As a Shift Supervisor, you will lead the store team to deliver outstanding customer service, meet operational objectives, and adhere to company policies. Your responsibilities will include supervising daily activities, assisting the Assistant Store Manager, and directing team members in the absence of senior management. Key duties involve maintaining exemplary customer service, supporting marketing efforts, and ensuring compliance with regulations.

The ideal candidate will have at least one year of management experience in industries such as hospitality, financial services, retail, or restaurants. Strong interpersonal skills, a desire to exceed corporate initiatives, and excellent communication abilities are essential. Flexibility to work various hours, including early mornings, evenings, weekends, and holidays, is required. English fluency is mandatory, and bilingual proficiency in English and Spanish is a plus.

PLS offers benefits for eligible team members, including medical, dental, and vision insurance, a 401(k) plan, vacation time, opportunities for advancement, and ongoing training. The company emphasizes a strong customer service culture and values communication, integrity, teamwork, and results.