Supervisor Field Collection - Surabaya

The Supervisor Field Collection role at in Surabaya involves managing and monitoring the performance of the Collection and Recovery team to ensure the achievement of set targets. The supervisor will oversee a team of Field Collectors, providing guidance and support to enhance their effectiveness in debt recovery efforts. This position is integral to maintaining the company's financial health and customer relationships.

Key responsibilities include supervising daily operations of the Field Collection team, analyzing and reporting on delinquency targets, and ensuring timely movement of accounts receivable. The supervisor will also handle performance evaluations, offer coaching to team members, and address any performance issues. Additionally, the role involves monitoring field visits, allocating territories to collectors, and managing consumer payments to optimize recovery rates.

Candidates should possess a minimum of six years of experience in the banking or finance industry's collection sector and hold at least a bachelor's degree in any field. Strong communication skills, leadership qualities, and proficiency in Microsoft Office are essential. Analytical abilities and problem-solving skills are also critical for success in this role.

offers a dynamic work environment with opportunities for professional growth. Employees benefit from a collaborative culture that values innovation and efficiency, providing a platform for career advancement within the fintech industry.