Technical Program Manager, Software Deployments
Axon is seeking a Technical Program Manager to lead the delivery of complex, enterprise-grade SaaS solutions that empower customers to manage information effectively. This role involves aligning technical solutions with customer needs, ensuring seamless deployment, and enhancing product impact within a dynamic and collaborative environment.
Key responsibilities include leading complex enterprise SaaS product deployments, managing multiple medium to large-sized projects with a focus on timelines, scope, and budget control, and collaborating with product and engineering teams to define program requirements. The role also involves engaging with customers, sales, product, and software services leaders to define project vision, scope, and delivery timelines, supporting program planning activities, overseeing program-level change management, developing comprehensive documentation, and delivering foundational training to customers both remotely and in person.
The ideal candidate will have a Bachelor's Degree in Business, Information Systems, Technical Engineering, or equivalent experience, with a PMP certification highly preferred. They should possess 5+ years of experience leading complex programs in a SaaS environment, proven experience delivering large-scale enterprise software deployments, strong proficiency in technical project management tools, and the ability to manage multiple simultaneous projects while driving alignment among diverse stakeholders. Exceptional communication, organization, and interpersonal skills are essential, along with the ability to pass a Criminal Justice Information Services (CJIS) background check.
Axon offers competitive salary and 401k with employer match, discretionary paid time off, paid parental leave for all, medical, dental, and vision plans, fitness programs, emotional and mental wellness support, learning and development programs, and office snacks. Benefits may vary depending on the nature of employment and location.
Joining Axon means becoming part of a mission-driven company dedicated to protecting life and making communities safer. The company fosters a fast-paced, challenging, and meaningful work environment where employees take ownership and drive real change, constantly growing as they work hard for a mission that matters.