Technical Writer II, (Hardware)
The Technical Writer II, Hardware role at AXON is a mid-level position focused on developing comprehensive documentation for AXON's hardware products. As part of the Documentation and Training team, the Technical Writer II collaborates with hardware engineers, product managers, and quality assurance experts to create clear user manuals, technical specifications, and maintenance guides. AXON is a leading technology company dedicated to public safety and law enforcement solutions, offering considerable opportunities to contribute to products that have significant societal impact.
In this role, the Technical Writer II will research, write, and edit a variety of technical documents, ensuring accuracy and completeness for diverse audiences, including customers, technicians, and internal teams. The responsibilities include producing new content for upcoming hardware releases, maintaining and updating existing documentation, and helping establish best practices for document management. The position involves hands-on testing of hardware to verify instructions and troubleshooting steps, as well as coordinating with subject matter experts to collect needed information.
Candidates should have a bachelor's degree in English, Communications, Engineering, or a related field, along with proven experience writing technical documentation for hardware products. Strong writing, editing, and organizational skills are essential, as is the ability to interpret complex technical information and translate it into accessible language. Familiarity with documentation tools such as MadCap Flare or Adobe FrameMaker, as well as experience working in a fast-paced, collaborative environment, is also required.
AXON offers a competitive compensation package that includes comprehensive benefits such as health, dental, and vision coverage, paid time off, and employee wellness programs. The company also provides opportunities for professional development and advancement, reflecting a commitment to staff growth and retention.
The company culture at AXON emphasizes innovation, teamwork, and a shared commitment to public safety technology. Employees benefit from a supportive environment that encourages continuous learning, skill development, and cross-functional collaboration, making it an exciting place to advance a career in technical writing and hardware documentation.